Certified technical specialists of the company “Durnukly Hyzmat” provide the customer with comprehensive technical support. In addition to the installation and configuration of equipment, technical support is provided during the setup and operation of the customer’s network. If a problem occurs, a technical support specialist can assist in diagnosing the problem remotely. If necessary, support specialists of the manufacturer can be connected. Troubleshooting is also possible by going to the customer’s site. Constant interaction with equipment manufacturers and ensuring the receipt of regular patches and software updates, etc. Having our own test lab not only for testing new products, but also for developing our own expert opinions.
The quality and reliability of any equipment depends largely on the quality and proper installation. Qualified engineering staff of the company Durnukly Hyzmat, at the request of the customer, performs work on the installation of equipment, including in difficult meteorological and geographical conditions. Only experienced employees are allowed to work, whose qualifications meet all the existing requirements in each particular case.
Commissioning and related work is a complex of works, including checking, tuning and testing equipment to ensure its design parameters and operating modes. Design supervision may be conducted during which Durnukly Hyzmat specialists monitor compliance with the technological aspects of the installation and assist in customization.